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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rebecca “Beccy” Cafarella

Rebecca “Beccy” Cafarella

September 23, 2026

5  out of  5
rating by Rebecca “Beccy” Cafarella
"Great experience setting up new car insurance with Dawson! Thanks for your help."
We responded:
"Hi Beccy, Thank you for sharing your experience with Dawson and trusting our agency to protect you!"
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Teri Burroughs

September 16, 2026

5  out of  5
rating by Teri Burroughs
"Dawson Ruff helped me get homeowners insurance on my Farm. He saved me over $1500 A year. He walked me through all the steps and it didn’t take very long. It was amazing truly."
We responded:
"Hi Teri, thank you for sharing your experience. We appreciate and value your trust in our agency!"
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LC Grothaus

September 10, 2026

5  out of  5
rating by LC Grothaus
"I received exceptional service from Dawson Heuett In obtaining home insurance for my Cabin. After being dropped by my previous insurer I had been trying for two months to obtain replacement insurance with no luck largely because there was a big wildfire nearby. I was just about to give up when I was informed by my mortgage company that State Farm might have a policy for me. I didn’t hold out much hope but spent a very pleasant time on the phone with Dawson where he was very encouraging and friendly. Long story short after two long months of trying I was approved for insurance today. Seeking replacement insurance had been a very frustrating ordeal, but my experience with Dawson helped a lot to offset the bad experiences of the prior two months!"
We responded:
"Hi LC, I am so thankful that we were able to find a policy for you! Thank you for sharing your positive experience with our agency!"
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Stephanie Dawson

September 1, 2026

5  out of  5
rating by Stephanie Dawson
"Chris is the absolute best! He’s"
We responded:
"Hi Stephanie, thank you for sharing your experience with Chris!"
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Igas

August 31, 2026

5  out of  5
rating by Igas
"Dawson Ruff was very kind and was able
To make the process of switching over stress free. If you are in need of insurance i would highly recommend Dawson and Tyler’s agency."
We responded:
"Hi Igas, thank you for trusting our agency. We appreciate you!"
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Tony Miglione

August 31, 2026

5  out of  5
rating by Tony Miglione
"I was confused and overwhelmed about life insurance until i got in contact with Dawson Ruff at Tyler’s agency. He was very disarming and knowledgeable. If you need insurance i would highly recommend Tyler’s agency."
We responded:
"Hi Tony, thank you for taking the time to review our agency. We look forward to serving you and your family"
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CHUCK

August 31, 2026

5  out of  5
rating by CHUCK
"Dawson Ruff was super knowledgeable, and was able to answer all of my life insurance questions. If you are shopping around for life insurance i would highly recommend him."
We responded:
"Hi Chuck, thank you for highlighting your experience with Dawson! We appreciate you."
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RJ Stubbs

August 22, 2026

5  out of  5
rating by RJ Stubbs
"Dawson was wonderful to work with! He took time to get to know me and learn what I needed for my specific situation and even better he got me better coverage for a lower rate. Highly recommend!"
We responded:
"Hi RJ, thank you for taking the time to highlight your experience with Dawson at our agency! We appreciate your trust in us!"
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Samantha Shively

August 20, 2026

5  out of  5
rating by Samantha Shively
"Chris was so helpful. We had a remodel going on so we weren’t completely ready to switch over so Chris kept checking in on us for a couple months. I appreciated his follow up and patience as we worked through some delays. Everything was smooth and we were able to save about $1k a year on our insurance."
We responded:
"Hi Samantha, congratulations on completing your remodel. We appreciate your trust in our agency to protect your family!"
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Deborah Paulsson

August 19, 2026

5  out of  5
rating by Deborah Paulsson
"We visited the office to have our auto insurance switched to State Farm. We desired to have our insurance costs more reasonable. The office staff was friendly and the office inviting. Chris explained everything and our needs were met. We also met Tyler and felt welcomed."
We responded:
"Hi Deborah, thank you for your thoughtful review of your experience. it was great meeting you in person today! "
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Andrew Valdez

August 18, 2026

5  out of  5
rating by Andrew Valdez
"Everyone at this office is great. I was referred by my parents, and I was happy to find out I could be covered even though I didn’t live in the area. The Tyler Volk team saved me hundreds of dollars by switching from my current provider. Becky and Tyler were very attentive and friendly and made the switch very easy, and Chris was timely and helpful with making sure I was all set up. I’d recommend Tyler Volk State Farm to anyone for insurance."
We responded:
"Hi Andrew, it was great chatting with you today, thank you for calling in and trusting our office! "
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Caleb Cantillana

August 17, 2026

5  out of  5
rating by Caleb Cantillana
"Dawson Ruff was extremely professional, and answered all the questions I had. He seemed very knowledgeable about my concerns and made a great effort to make sure I got the best case scenario for my needs. If you have any concern or any questions about your policy get connected with Dawson."
We responded:
"Thank you for highlighting your great experience with Dawson! "
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Kim Guptil

August 13, 2026

5  out of  5
rating by Kim Guptil
"Im so grateful that we found Tyler he is the most knowledgeable and honest insurance agent i have met in along time . He amazing at what he does and I would 💯 percent highly recommend him."
We responded:
"Thank you for your trust Kim! "
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Laura R

August 5, 2026

5  out of  5
rating by Laura R
"Dawson Ruff was very professional, and was able to help me find the information I needed quickly. He saved me over 2 thousand dollars, and got me better coverage for my home and auto."
We responded:
"Hi Laura, thank you for sharing your experience with our agency and with Dawson. We appreciate your recommendation!"
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Mitch R

August 5, 2026

5  out of  5
rating by Mitch R
"Dawson saved me hundreds on my auto and was super kind and disarming. he made the process super easy!"
We responded:
"Hi Mitch, I love hearing Dawson took great care of you. Thank you for reviewing our agency! "
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Todd R

August 1, 2026

5  out of  5
rating by Todd R
"Dawson Ruff was able to save me thousands and get me better coverage by bundling my home and auto. He made the process super simple and was able to answer all my questions quickly. Highly recommend this agency."
We responded:
"Hi Todd, we appreciate your trust in our agency. Thank you for highlighting your experience with Dawson! "
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Michael

August 1, 2026

5  out of  5
rating by Michael
"Dawson Ruff saved me at least $500 dollars a year on my auto insurance with even better coverage than my previous provider. Super professional and polite. I would highly recommend Tyler Volk’s agency."
We responded:
"Hi Michael, thank you for your wonderful review of our agency and highlighting your experience with Dawson!"
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Mitch R

August 1, 2026

5  out of  5
rating by Mitch R
"Dawson Ruff went above and beyond the call of duty to save me hundreds on my auto policy. would highly recommend Dawson and Tyler's team."
We responded:
"Hi Mitch, thank you for sharing your experience with Dawson! We look forward to serving you!"
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David Wiest

August 1, 2026

5  out of  5
rating by David Wiest
"Chris Cooper is very customer-oriented and trustworthy. He is quick to listen and to look for solutions. He maintains high ethical standards. I highly recommend Chris for all your insurance needs."
We responded:
"Hi David, thank you for taking the time to highlight your experience with Chris! "
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Charlie Ruffino

July 31, 2026

5  out of  5
rating by Charlie Ruffino
"Dawson Ruff was very helpful. A++"
We responded:
"Hi Charlie, thank you for sharing your experience with Dawson!"
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Ella Ruff

July 31, 2026

5  out of  5
rating by Ella Ruff
"amazing experience with this business. specifically Dawson Ruff. He was attentive to all of my needs, explaining things in ways i could understand it, kind and patient. Thank you Mr. Ruff"
We responded:
"Hi Ella, thank you for sharing your experience with Dawson. We appreciate you!"
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Theresa Auton

July 20, 2026

5  out of  5
rating by Theresa Auton
"I was cold called by this company. I usually screen my calls but I picked this one up. I’m glad that I did. I want to start off by saying I had just switched insurance companies before I got the call. I honestly wasn’t interested in doing it again. I let them quote me though and I was very surprised. For my homeowners insurance the savings was 900, cars were around same price as current insurance was. For the savings I gladly switched. I just got my car renewals and they are saving me another 580 on my 6 month premium for driving safe. I use the drive safe & save features on every insurance policy but have never actually gotten a discount. I honestly can’t say enough to State Farm with their amazing prices. I hope this relationship continues for a long time to come. Thank you for your great customer service & incredible savings!"
We responded:
"WOW Theresa, thank you so much for your wonderful review of our agency! I love to hear how my team supported you to make the conversation easy and save you money in the process. We couldn't be more excited to serve you moving forward :) "
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Dc Kintz

July 7, 2026

5  out of  5
rating by Dc Kintz
"Dawson Hewett and Tyler Volk have been on the ball from the beginning. Excellent customer service and will even communicate through text. Very helpful when we moved to Spokane from AZ and had to add a vehicle to the new policy from a dealership. "Like a good neighbor, State Farm is here for us " yeah I know its cheesy, but Its true."
We responded:
"Hi Donna, thank you for writing us a wonderful review. I happen to be wearing Khakis today so we can keep the cliche’s going 😂. We appreciate you!"
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Danielle Hart

July 7, 2026

5  out of  5
rating by Danielle Hart
"Very easy to talk to and walk through the process of starting up a new policy. Very friendly."
We responded:
"Thank you for trusting our office with your insurance and for leaving a review of your experience. We appreciate you! "
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Brandon Stevens

June 30, 2026

5  out of  5
rating by Brandon Stevens
"I have really enjoyed working with Chris Cooper. Super professional and always a goes the extra mile as a fellow insurance agent its nice to have an outlet to work with if I dont have the best option for my client."
We responded:
"Hi Brandon, We appreciate your industry partnership! Thank you reviewing our office. - Tyler "