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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dc Kintz

July 7, 2026

5  out of  5
rating by Dc Kintz
"Dawson Hewett and Tyler Volk have been on the ball from the beginning. Excellent customer service and will even communicate through text. Very helpful when we moved to Spokane from AZ and had to add a vehicle to the new policy from a dealership. "Like a good neighbor, State Farm is here for us " yeah I know its cheesy, but Its true."
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Danielle Hart

July 7, 2026

5  out of  5
rating by Danielle Hart
"Very easy to talk to and walk through the process of starting up a new policy. Very friendly."
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Brandon Stevens

June 30, 2026

5  out of  5
rating by Brandon Stevens
"I have really enjoyed working with Chris Cooper. Super professional and always a goes the extra mile as a fellow insurance agent its nice to have an outlet to work with if I dont have the best option for my client."
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Amy Baker

June 27, 2026

5  out of  5
rating by Amy Baker
"Chris did a coverage comparison and was able to save us $1500/yr. over Liberty Mutual and Progressive!"
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B K

June 19, 2026

5  out of  5
rating by B K
"We used to live in Washington for our whole lives and for 3 years we moved to Coeur d'Alene. We continued with State farm there. But we decided to move back to Washington last September. There was a great deal of confusion at the State farm in CDA and numerous miscommunications and errors started showing up on our accounts. So finally I contacted Tyler because their office was closest to our remote location in Newport. The entire office was extremely helpful and went above and beyond to straighten out the account and get it back to where it was before things started going upside down. Tyler even asked for a reinstatement of our approximately 10 million year association lol with State farm and received it. He also was able to backdate to the original date of the last 6 months of insurance so that it would be correctly charged and applied. It was no easy task and we appreciate it more than we can say. If you need insurance I really highly recommend this office! Thank you so much State farm!"
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john eckert

June 12, 2026

5  out of  5
rating by john eckert
"Chris was extremely helpful and got me much better rates than I was able to find otherwise!"
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Marcos Munoz

June 1, 2026

5  out of  5
rating by Marcos Munoz
"Chris is Amazing honest guy. Recommend him to anyone."
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Anita

June 1, 2026

5  out of  5
rating by Anita
"Christopher is great! Super friendly and professional. He answered my life insurance questions and gave me solid advice on what I might need based on my age and living situation."
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Kyle Jongeward

May 26, 2026

5  out of  5
rating by Kyle Jongeward
"Chris is very knowledgeable and genuinely wants to help his customers"
We responded:
"Thank you for sharing your awesome experience with Chris! "
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Hannah Jongeward

May 26, 2026

5  out of  5
rating by Hannah Jongeward
"So happy with our experience! Chris Cooper was great to work with. Attentive and made the process streamline and simple. Will be recommending him to all our friends and family!"
We responded:
"Thank you for leaving this wonderful review and highlighting your time with Chris! We look forward to serving you as well as your friends and family."
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Alli Puailoa

April 29, 2026

5  out of  5
rating by Alli Puailoa
"Best price, great communication and support"
We responded:
"Hi Alli, Thank you for your trust in our office and for taking the time to provide a review. We appreciate you!"
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Bryan Jones

April 29, 2026

5  out of  5
rating by Bryan Jones
"Chris explained everything really clearly. He was generous with his time and walked us through everything."
We responded:
"Hi Bryan, I appreciate you highlighting your positive experience with Chris and your overall experience with my office. We look forward to serving you and your family. "
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J Mason

April 28, 2026

5  out of  5
rating by J Mason
"Dawson at Tyler Volk State Farm has been awesome to work with. I really appreciate the quick turnaround time for setting up policies. Kudos!"
We responded:
"Hi Jeff, Thank you for your trust in our office and for highlighting your experience with Dawson. We look forward to serving you!"
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Melissa McKinney

April 27, 2026

5  out of  5
rating by Melissa McKinney
"Chris helped me explore less expensive policies for my older vehicle. I thought I wouldn’t qualify, but he reached out to me to let me know that I actually do. I am so grateful to have such a helpful insurance company. I have been with State Farm for a few years now, and I am very happy with their coverage and customer service."
We responded:
"Hi Melissa, Thank you for reviewing our office! I am glad we were able to adjust your policy to fit the use of your vehicle and save you some money in the process! We appreciate your business. "
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Cam Lam

April 25, 2026

5  out of  5
rating by Cam Lam
"Dawson Heuett is very helpful ! 🙂 good customer service services"
We responded:
"Hi Cam, thank you for trusting our office and highlighting your great experience with Dawson!"
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Dani Heyden

April 25, 2026

5  out of  5
rating by Dani Heyden
"Dawson was super helpful today. I was able to save about 60 bucks a month to start off with. He helped me with some questions I had and seems very kind. I feel very good about the new policy I got and I highly recommend coming to Tyler’s location for your insurance needs."
We responded:
"Hi Dani, thank you for trusting our office and taking time to write a review. We appreciate you!"
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Katy Campbell

April 25, 2026

5  out of  5
rating by Katy Campbell
"We switched from Geico to State Farm, and we have had the best customer service and saved money! Knowledgeable services."
We responded:
"Hi Katy, thank you for trusting our office and sharing your experience + savings. We appreciate you!"
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Melissa McCollum

April 24, 2026

5  out of  5
rating by Melissa McCollum
"Switched my home and auto insurance and somehow got better coverage and a British accent in the process. Efficient, helpful, and made insurance feel far less painful than it should be. 10/10, would insure again 🇬🇧"
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Tristan Malone

April 24, 2026

5  out of  5
rating by Tristan Malone
"The Volk agency is full of great agents! They are always willing to help with anything I need. Chris is very responsive and on top of whatever I need!"
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Jacob Croson

April 24, 2026

5  out of  5
rating by Jacob Croson
"Chris is awesome and very helpful, definitely recommend!!"
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Erik Schubach

April 23, 2026

5  out of  5
rating by Erik Schubach
"The agent made the process simple and painless to get a policy that met our needs."
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Aaron Arkeytek Ralls

April 21, 2026

5  out of  5
rating by Aaron Arkeytek Ralls
"Great service when signup for new car insurance."
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Elisa Zeik

April 20, 2026

5  out of  5
rating by Elisa Zeik
"Tyler and his team are easy and wonderful to work with. Tyler has been great at communicating with my husband and I and he has shown genuine care in helping us with all of the insurance details.
100% recommend."
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Rylee Anderson

April 18, 2026

5  out of  5
rating by Rylee Anderson
"Chris Cooper made changing insurance companies such a smooth and painless experience! He incredibly responsive and efficient, I wish I would’ve switched sooner! Thank you!!"
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Fredrick Anderson

April 16, 2026

5  out of  5
rating by Fredrick Anderson
"Helped me save $$$"